This privacy policy notice is for this website; [directnumbers.co.uk] and served by GO Telecom Ltd, Vantage Point, New England Road, Brighton BN1 4GW and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Please note that calls are recorded and monitored for training and quality control purposes and to comply with applicable regulatory authorities.

Go Telecom Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically.

We collect and process your information when you interact with our site or use our services.

This information you give us may include the following:

When do we collect your data?

We collect your data when you:

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Third Parties

In certain instances, we may share your data with a technical or network partner to provide technical processing of your data under strict contractual control and under GDPR legislation.

Your data will be disclosed to third parties under the following conditions:

The nature of these services means that chat or messaging maybe shared with our third party users so any information shared becomes public information. Please exercise caution when sharing personal information.

Data Security

We make no warranties to the security of your data, postings, communications that third parties will no gain unauthorized access. We will not be liable for any such actions caused by unauthorized access.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your rights and how you can complain

Contact us

Data Protection Officer, GO Telecom Ltd, Vantage Point, New England Road, Brighton BN1 4GW

Phone: 0330 333 8722

Email: dpo@go-telecom.co.uk

This policy was last updated on 18th December 2018